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Conference Call Etiquette
How to set up a Conference Call.
You want to make the most of your conference call agenda. Therefore,
the more you abide by the rules of proper conference call etiquette,
the more productive your conference call will be.
Schedule a time and date for the conference call with all of your
participants. This can easily be done by emailing your participants
the time and date along with the phone number and the participant’s
passcode they should dial in with. Moderators or leaders must dial
in with their leader’s passcode. Proper web conferencing etiquette
dictates that a moderator should usually arrive a few minutes early
to greet each of the participants and let them know when everyone
is present and ready to start the call. Another teleconferencing etiquette
tip: It’s very important to introduce yourself when first speaking
as other participants on the conference call may not recognize your
voice.
Things to Avoid while Using Your Conferencing Equipment
Never put your local phone on hold because hold music can be introduced
to the conference bridge. Instead, use the *6 hold function which
mutes your line on the bridge and then put your local phone on hold.
This will eliminate the possibility of hold music being introduced
to the bridge.
Never let your participants linger after you have hung up on the conference
call because you will get billed. Therefore, clearly state when the
conference call has ended and stay on the line to make sure everyone
has left the call.
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