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Frequently Asked Questions

Priority Conferencing would like to assist you with any questions that you may have about coference calling and web conferencing. Please take advantage of our customers service line 1-866-817-3016 or email us at customerservice@priorityconferencing.com and a customer service representative will assist you with your questions.

Where can I get information about all of Priority Conferencing's services and the associated costs?

To determine how we can best meet your conference call needs please contact us directly.

What is the difference between "toll free" and "direct dial in"?

With our toll free reservationless conferencing service, participants are provided a toll free number and a passcode to dial into our conferencing bridge. The moderator will incur all conferencing and long-distance charges.

With our direct dial in service, participants are provided with a direct toll number and passcode to dial into our conferencing bridge. Charges to the moderator include conference minutes only. Long-distance charges appear on each participant's own long-distance bill.

What is a bridge?

A conference bridge is the term used to describe a piece of telecome conferencing equipment used to connect three or more telephone lines so that everyone can participate in the same telephone call.

What is a moderator or leader?

The moderator or leader is the participant hosting the conference call. As a representative of the host organization, this person usually facilitates the conference or event.

 

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